Shipping & Tracking
1. Shipping & Delivery
At prettyFIT, we provide FREE standard delivery for all orders of $60 and above to any address in Singapore. However, we do not deliver to PO boxes, military and restricted areas, checkpoints, all naval ports and Jurong Island.
prettyFIT also provide international delivery to most countries that our logistic partner is affilitated in and whilst we strive to keep our rates afforable, we focus on getting your orders to you quickly, promptly and safely.
To find out the list of countries we deliver to and its postage charges, you may select an item and proceed to the checkout page. Once you have entered your delivery address and details, we will calculate the charges automatically. Our charges are based on the volume weight of your order.
For international orders of $200 and above, you will be able to enjoy FREE shipping to the list of countries as indicated here.
- Australia, Brunei, Cambodia, China, Hong Kong-China, India, Japan, Malaysia, Macau-China, Philippines, South Korea, Thailand, Taiwan-China, Vietnam
In addition, we would like to seek your understanding as there may be a slight delay of 5 to 7 days in delivery timing during the circuit breaker period from 7th April to 1st June 2020.
2. Order status & Tracking
We aim to process all orders within 5 - 7 working days from the date of order (excluding weekend and public holidays). This could vary with circumstance such as online security checks, shipping restrictions, payment authorization, packing and dsipatching of orders.
Once your order is sent for delivery, you will receive a shipping notification and tracking number via email. You should receive your order with 2 working days from the date of notification. You may check your delivery status here.
Should the delivery fail twice, you are required to pay a re-delivery fee of SGD$5 or opt for self collection at our stores.
For all international deliveries, the time taken is dependent on our logistic partner and their affiliations. However, rest assure that your order is on its way to you safely. You will receive a shipping notification and tracking number of your order via our logistic partner and you may track its delivery status here.